UHCW NHS TRUST

West Midlands Surgical Training centre

Information about our cancellation and refund policy, including changes to course content, for WMSTC events and courses.

 

Cancellations by delegates

To cancel a place on WMSTC events and courses, notice of cancellation must be given by email to admin@wmstc.co.uk

  • If you cancel at least 6 weeks prior to the start of the course you will receive a full refund less a 10% administration fee.
  • If you cancel between 6 weeks and 3 weeks prior to the start of the course you will receive a 50% refund, less 10% administration fee.
  • If you cancel less than two weeks prior to the event you will not be entitled to a refund.

No refund will be made for non-attendance on the course.*

Visas

It is the responsibility of each delegate to ensure a valid visa has been issued. If cancellation is due to a visa application being declined, the above cancellation fees will apply.  A confirmation of booking letter can be provided upon request.

The WMSTC will accept a name change by a registered delegates for a suitably qualified replacement. Please inform the Events Team via email 14 days prior to the event at admin@wmstc.co.uk

 

Cancellations by WMSTC and changes to course content

WMSTC events and courses are constantly updated and while we endeavour to deliver the courses as advertised there may be occasions where we change content without prior notice or, in exceptional circumstances, need to cancel an event.

In the case of a course cancellation delegates will be offered a full refund. We will also consider any reasonable request to cover non-refundable travel arrangements if a course is cancelled within 14 days of the start day. WMSTC will not compensate for time spent travelling or away from the place of work.*

*Occasionally circumstances will arise which result in the need to cancel, reschedule or postpone an event, due to an unforeseen occurrence or act of God. When this is the case WMSTC shall assume no liability.

At UHCW NHS Trust

WE CARE

We deliver the very best CARE possible for each and every one our patients

At UHCW NHS Trust

WE ACHIEVE

Excellence in education with our world leading simulation and cadaveric training Centre’s

At UHCW NHS Trust

WE INNOVATE

Together with our partners and our dynamic teams we INNOVATE through research and learning

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